Reference

Understand Your Rights Before You Start

Access to mk444 depends on your local law and the eligible regions we operate within — read these terms before opening an account.

Jurisdiction-dependent accessAccount eligibility rulesBangladesh-applicable conditionsYour data rights explained
mk444 Understand Your Rights Before You Start
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We handle your account data with a clear retention policy — what we keep, why we keep it, and how long. You have the right to request a copy of your data or ask us to delete it, subject to any legal hold obligations on our end. Contact support with your account ID to start that process.

Data Retention We keep account and transaction records only as long as required by our operating obligations. You can request a summary of what we hold at any time via email support.
Cookie Policy Our site uses cookies to maintain your session and remember your login state across devices. You can manage cookie preferences in your browser settings at any time.
Account Security Account access is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact us immediately and we will lock your account.
Change Requests To update personal details, correct account information, or request data deletion, log a formal request through the Account Dashboard or email support with your account ID.
LEGAL CONTACT PATHS

Reach Us on Legal or Account Questions

If you have a question about these legal terms, your account eligibility, or a transaction dispute involving bKash, Nagad or Rocket, our support team is the right starting point. We document every legal query so we can follow up accurately.

Live Chat Open the chat icon from any page on mk444. Describe your legal or account query and a support agent will respond directly — no generic auto-reply.
Email Support Send a detailed message including your account ID and the specific legal concern. Email is the preferred channel for formal disputes or written records.
Account Dashboard Log into your account, go to Account Settings, and raise a dispute or eligibility query from there. Your submission is logged with a reference number.

Common Questions About Access and Terms

These are the questions we hear most often about eligibility, account rights and how our legal terms work in practice for Bangladesh.

Access depends entirely on your local law and eligible region. We do not make that determination for you — check your jurisdiction's rules before opening an account.

You must meet the minimum eligible age required by the laws of your region. When you register, you confirm this. We may request identity verification at any point.

If your account is closed by us for a terms violation, any balance is reviewed under our withdrawal policy. Funds sent via bKash or Nagad are handled according to that policy and the payment provider's own records.

Send a request to our support email with your account ID. We will confirm what data we hold and provide a summary within the timeframe set by our data retention policy.

Yes. Submit a deletion request through Account Settings or via email. We will process it subject to any legal hold obligations that require us to retain certain transaction records.

Contact support immediately via live chat or email. We will place a temporary lock on your account and investigate the access logs before restoring or closing it.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.